Privacy Policy

2) Who We Are

Padeline
Privacy Contact Email: gp@padeline.net

3) Data We Collect

We may collect the following categories of personal data, depending on how you use the app:

3.1 Data you provide

• Identity & contact: name, email
• Demographics: gender, date of birth
• Account details: username, profile info, preferences
• Support communications: messages and information you send to support

3.2 Data collected automatically (mobile app)

• Device info: device model, operating system version, app version, language
• Identifiers: IP address and app/device identifiers as provided by your device/OS
• Usage data: screens viewed, features used, in-app actions
• Diagnostics: crash logs and performance data

3.3 Data we do NOT collect (currently)

• Precise location (GPS) — not collected at this time
• Payments/card data — payments are not enabled at this time

4) How We Use Personal Data

• Create and manage your account
• Provide core app features and personalize your experience
• Communicate with you about service messages (e.g., verification, important updates)
• Provide customer support and respond to requests
• Keep the app secure, prevent abuse/fraud, and troubleshoot bugs
• Improve app performance, reliability, and user experience
• Comply with legal obligations and respond to lawful requests

5) Sharing

We do not sell your personal data.

We may disclose personal data only:

• To comply with applicable law or valid legal process
• To protect the rights, safety, and security of users and our service
• In connection with a business transfer (e.g., merger or acquisition), with appropriate safeguards

Note: We currently do not use third-party vendors for processing personal data. If this changes, we will update this Policy.

6) International Processing

Our servers may be located in Indonesia and Singapore. This means your personal data may be stored or processed in these locations. We apply reasonable safeguards to protect personal data when it is processed across locations and only do so as permitted under applicable regulations.

7) Retention

We retain personal data only as long as necessary for the purposes described in this Policy, unless a longer retention period is required or permitted by law. When data is no longer needed, we delete or anonymize it.

8) Security

We implement reasonable technical and organizational measures to protect personal data, such as access controls, encryption in transit, and monitoring.

If there is a security incident affecting personal data we manage, we may notify affected users as required by applicable regulations.

9) Your Rights

Depending on applicable law and your circumstances, you may have rights such as access, correction, deletion, withdrawal of consent (where applicable), and objection to certain processing.

To exercise your rights, contact us at gp@padeline.net with the subject: Privacy Request — padeline-app. We may request verification to protect your account.

10) Children

padeline-app is intended for users aged 13 and older. If you are a parent/guardian and believe your child has provided personal data to us, please contact gp@padeline.net.

If you decide to allow younger users (e.g., 3+), you may need age verification and parental consent mechanisms under Indonesia’s child-protection rules.

11) Changes to This Policy

We may update this Policy from time to time. We will revise the “Last Updated” date and, where appropriate, provide notice in the app or via email.

12) Contact

Padeline
Email: gp@padeline.net